FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

What if I want to speak to someone?

We’re always here to assist you! Please feel free to reach out to us through the Contact Us link in the footer of this page. Our team is ready to provide you with the information and support you need as quickly as possible.

Shipping

What countries do you ship to?

We currently ship to the United States. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

At this time, we do not accept product returns. We are committed to ensuring the quality of our products and work diligently to provide accurate descriptions and images to help you make informed purchasing decisions.

If you experience any issues with your order, such as receiving the wrong item or a damaged product, please reach out to our customer service team. You can find the Contact Us link in the footer of this page. We’ll be happy to assist you and find a resolution.

How long will it take to receive my refund?

Refunds typically take 5–10 business days to process after your return or issue has been reviewed and approved. The exact time may vary depending on your payment method or financial institution.

If you have any concerns or need further assistance, feel free to contact our customer service team through the Contact Us link in the footer of this page. We’re here to help!