Auto Delivery
How subscriptions work
How subscriptions work
Subscriptions renew automatically based on your selected delivery interval. Your card will be charged and products shipped to your door at the start of each cycle—no action needed.
- 5% off the initial order.
- 10% off each renewal while the subscription remains active.
If you don’t cancel, deliveries and charges will continue automatically with a 10% discount on every renewal. You can cancel anytime before the next renewal from your online account to stop future charges and shipments.
Example: Starting a 4-week subscription gives you 5% off the first payment; if you keep it active, it renews every 4 weeks with 10% off thereafter.
Can I pause or cancel a subscription?
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription at any time through the customer portal—no minimum commitment is required.
The customer portal can be accessed through:
- The magic link you received in the email confirmation when you first subscribed.
- Creating an account in our shop and signing in.
How can I skip or reschedule a charge?
How can I skip or reschedule a charge?
You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip that charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Can I add products to my subscription?
Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription.
What happens if the payment can't be processed?
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.